Customer Service

WE'RE COMPLETE

We have over 37,000 items in stock, and we're adding new items all the time. Our goal is to have everything you need to complete your project without having to chase all over town. But complete also means having sufficient quantities of these items to complete your project, whatever it may be. That's why you'll find bins full of plumbing and electrical fittings, for example.

WE'RE CONVENIENT

We have two locations in Missoula: Tremper's Shopping Center and the Eastgate Shopping Center. We're also right on the highway in Ronan, Polson, and Kalispell. We have plenty of free parking. We're open ninety-eight hours a week: Monday through Sunday from 7:00AM to 9:00PM. Convenient also means that we understand that you're busy. Your time is valuable. That's why we're proud of having the fastest and friendliest cashiers in town. We won't keep you waiting in line. We'll get you in and out in a hurry!

WE'RE COMPETITIVE

We realize that it's very important to pay the right prices for the goods and services that you buy. Hey, we're consumers just like you! Nobody likes to over-pay. That's why we're continually shopping our competition to make sure that we are the competition! And Ace Hardware Corporation's 2 billion dollar a year buying power makes it possible for us to be able to offer the right price to you on everything we sell! The idea that hardware stores are higher priced than other stores simply is not true at Missoula Ace Hardware.

WE CARE

Clearly the most important "C" of all. In fact, the other three "C"s are true because we care. We are a team of service performers who truly enjoy helping our customers solve their home repair problems. We are not satisfied until you leave our store satisfied. We treat each and every one of our customers as if they were our own best friend. We have been known go to absolutely outrageous lengths in our quest to make our customers happy. That is why we are known far and wide for the service we provide. We call it Legendary Customer Satisfaction!